The GVB (public transport operator of Amsterdam) has to perform in an extremely competitive environment. Like all parties in the public transport, it constantly has to prove its quality and efficiency to get and keep the business. Fortunately, it suits the GVB to keep moving forward. They asked us to coach their IT and FB departments in Agile thinking as well as the accompanying working methods. The aim: more agility and greater internal and external customer satisfaction.
Spreading our Agile way of working
Coaching for continuous optimization
GVB (public transport)
Coaching for Agile
Agile moving forward
Our knowledge in the Agile way of working can also be implemented through working with our experienced people. In the case of the GVB, we temporarily fulfilled the role of interim Scrum Master and interim Product Owner.
The Agile Way of working changed some essential processes. People stay committed on their tasks instead of continuously switching between multiple projects /tasks. Stakeholders are involved from start to finish, they know exactly what teams are doing. For the entire GVB it is evident what the IT & FB teams are doing and how this forms a symbiose.